Company name : Kurata Foods Ltd.
Address : 1-32-49,Higashiteshirocho,Fukuyama city,Hiroshima
721-0962 JAPAN
Telephone : +81-84-945-6200
Fax : +81-84-945-6234
Contact person : Yasuhiko Kurata
E-mail address : info@fukuyama-ramen.com
Payment method : Credit card
VISA,MasterCard(one-time pay only)
(1)After placing your order,you will receive an email with a
link to access your payment transaction.
(2)Proceed to payment by clicking URL link in the email.
(3)We will ship your package after confirming payment.
(4)If payment is not received in 1 week after order date,we
will cancel the order.
How to order : Please make your order via this web shop or e-mail.
info@fukuyama-ramen.com
Delivery date : We will ship in 5 days after your payment is successfully
finished.
Exchanges/Returns : To be eligible for return and/or exchange of merchandise,
please contact us with details of the item(s) you wish to
return within 5 days of receipt of shipment via the e-mail.
【Return accepted in the following situations】
(1)Wrong item(s) was delivered
(2)Defective item(s) was delivered
(3)Item(s) was damaged during delivery
【The following types of products cannot be canceled,
returned,or exchanged regardless of the preceding
provisions.】
(1)For reasons customer's own
(2)Opened or used products
(3)Products damaged or soiled in the customer's possession
Shipping rate : Shipping costs are different depending on the country/region
to which the order is shipped.Please click the following link,
and confirm your shipping rate.
■Japan Post:EMS
http://www.post.japanpost.jp/int/charge/list/ems_all.html
■Yamato Transport:International TA-Q-BIN
http://www.kuronekoyamato.co.jp/kokusaitakkyubin/kokusaitakkyubin.html
*If you use International Cool TA-Q-BIN(flozen/refrigerated),
it will cost you the additional fees as followings
(tax included).
Size60 +4,000JPY
Size80 +8,000JPY
Size100 +12,000JPY
Size120 +16,000JPY
Import duty : Depending on the laws and regulations of the country the
order is shipped to, there may be an import duty,
value-added tax,customers fee,which will be born by the
customer(or the recipient if the customer and recipient are
different),and will be charged directly by the mail delivery
service,customs,or mail courier of the country.